Select Portfolio Servicing, Inc Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

Select Portfolio Servicing, Inc Mortgage department,

Home equity loan or line of credit Settlement process and costs California

- - - - provide order that bears - name. - - - - attach the schedule stating this debt is secured or unsecured? - - - - is a third party collection company whom appears to have paid a debt during a open bankruptcy that was not owed in attempt to collect from me. - - - did not communicate with the attorney of record. - stated : Please allow this letter to serve as - - - - - 's ( " - '' ) response to the complaint submitted to your office by - - - ( the " Complaint '' ). - is committed to customer service and we hope that this response addresses the concerns raised in the Complaint.


First, - is unclear as to which documents - - is referring. - 's records indicate that - - received a discharge of her personal obligation to repay the debt through her Chapter - bankruptcy proceedings. Prior to that date, - 's records indicate that the account was due for the installment payment for the month of - -. Due to the bankruptcy discharge, no payments on the underlying debt have been made since - and - 's transaction history indicates as much. A copy of the transaction history was provided to - - upon her request. This document shows a " due date '' in - and a " trans date '' [ transfer date ] in -, which is the year that - obtained the right to collect payments on the account. - hopes that this explanation helps to clarify some of the confusion concerning non-corresponding dates. Otherwise, - denies that its transaction history or other documentation demonstrate that the debt has been paid in full or paid at all since -. Finally, - - states that - has not demonstrated how a lien remains on her property. On this point, - believes that - - should seek the counsel of her bankruptcy attorney. It appears as if - - file a motion to avoid the subject lien within her bankruptcy proceedings, and that this motion was denied with prejudice. Otherwise, - is unable to advise as to the legal reasons underlying the denial of this motion. - hopes that this response was helpful. If - - has any further questions or desires any clarification concerning this response, she should not hesitate to contact -.

Select Portfolio Servicing, Inc customer in California
Sep 14, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more