Freedom Mortgage Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Freedom Mortgage Mortgage department,

VA mortgage Loan modification,collection,foreclosure California

Freedom Mortgage has not given the title company my loan payoff amount so I can close on the home and payoff my home, which is in foreclosure. I am a - and currently have a VA loan through Freedom Mortgage. - - has been calling/faxing Freedom Mortgage for an updated payoff amount since - -. It is not - - and the loan documents for the buyer are going to expire and each time I call Freedom Mortgage tells me they did n't receive the demand letter/they can not give us the demand letter or excuse after excuse. I am in danger of losing all my equity in my home and having a foreclosed home because Freedom Mortgage refuses to give - - the payoff amount. Freedom Mortgage has denied me a supervisor and they will not provide any other way to obtain this payoff.

Freedom Mortgage customer in California
Sep 13, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more