Bank of America Bank Account Or Service Complaint

Cashing a check without an account Deposits and withdrawals

Bank of America Bank account or service department,

Cashing a check without an account Deposits and withdrawals Connecticut

I went to Bank of America to cash a check. Which is a check issued by the CLERK OR THE SUPERIOR COURT - TRUSTEE ACCOUNT. in the amount of $10000.00 The check was issued in my name - - on -/-/2016 at around -. I was told to wait 3 hours to cash the check at any Bank of America. I went to BOA at # - - -, -, CT - Telephone number - A person by the name of - ( I believe ) told me they did not have that much money. I asked when I could cash it then and he told me it takes 2


However, I was told that I could open an account and deposit the check in the account!!! 1 ) What upset me the most was the rude answer from this person - or whatever his name was. I could probably have agreed if I had been treated better, but the disrespect, the lack of explanation, and telling me that I can not cash a check and have to wait 2-3 days for them to have this amount of money together!?!? That is disrespectful and offensive. Now tomorrow I have to come late to work because some employee did not want to do his job.

Bank of America customer in Connecticut
Sep 08, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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