Synchrony Financial Credit Card Complaint

Credit line increase/decrease

Synchrony Financial Credit card department,

Credit line increase/decrease Missouri

Sams Credit Card : I have been a customer for Sams for more than 10 years as sams member and credit card holder- I have recently opened a consumer credit account Sams Mastercard - for the last 3 1/2 years I have been paying my bills on time - However during the last three months I noticed an unusual active - During the previous years the credit card payment were managed by GE Financial and now is managed by Synchrony Bank - Once Synchrony bank took over I started to have problems with my credits and also the posting date of my payments. The problems started during the -/-/--/-/- statements - I always had a minimum payment automatic withdraw from our account - However, -/-/- I realized I was going to have to make a payment under another because of lack of funds - So I switched the payment to my wife 's

also did n't cancel the electronic payment causing my bank account to go into overdraft status. I realized that I could not make the payment for the following month - However, I quickly called Synchrony Bank I paid the past due amount and the following month only to find out the Synchrony Bank had " Lower my credit limit and raised my payment over the next month. Now even though I made my payments and kept with the account current they have close my account and immediately reported this to the credit agencies. I do n't believe this is fair not the issue to immediately reporting this to the credit agencies -

Synchrony Financial customer in Missouri
Sep 06, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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