Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Massachusetts

Applied for a refinance, they checked my credit and took all my info. I asked if they could do a lower rate but they could not, so I said it 's ok, send me my loan estimate anyway, and they would just not send the estimate. This is the 3rd business day since I applied, so I tried calling and emailing again, finally they sent me a preview of one page of the loan estimate, and this does not include the rate quoted.. I asked for the other page but again, no answer.

Freedom Mortgage customer in Massachusetts
Sep 01, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Consumer disputes how Freedom Mortgage handled their complaint

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