Wells Fargo & Company Credit card department,
Credit card protection / Debt protection California
I received an email from my bank ( Wells Fargo ) telling me that I would be receiving a new credit card because my card " may be at risk for unauthorized transactions. '' I called to ask what caused the bank to take this action. Someone at the Wells Fargo Fraud Department told me that there had been a financial data breach at one of the merchants I had done business with. I asked for the name of the business, but was told that " - does n't supply that information to us. '' He said that after the whole - episode they do not disclose company names. How is this legal? Do n't I have a right to know who made my financial information vulnerable? Now I have to contact all the companies where I have automatic deductions to update my financial information. It would seem that -, and possibly Wells Fargo, is n't interested in protecting consumers as much as it is in protecting the shoddy security of unnamed corporations.
Wells Fargo & Company customer in California
Sep 01, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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