Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

Having qualified for a $5000.00 " pay-for-performance '' Home Affordable Modification Program principal reduction, I filled out and promptly returned the appropriate Dodd-Frank certification form - provided by my loan servicer by certified mail. I retain the company 's representative 's signed and dated return receipt as proof that the form was delivered within the time period allowed for applying to receive the incentive. I became eligible for this incentive on - -, -, however, my account was not credited until - -, -. After subsequent phone calls to the service provider to inquire why I had n't received the $5000.00 principal reduction in a timely manner, I was informed by the loan servicer on several occassions that it had yet to receive payment from the U.S. Treasury. The issue was not addressed by the loan servicer until I contacted the Housing Council on - -, - to ask for help resolving this dispute for non-payment of incentive. The loan servicer sent me a letter dated - -, - stating it was conducting research on the dispute. A subsequent letter from the loan servicer dated - -, - stated, " Unfortunately, the Form - you returned last fall was misidentified upon its receipt. Consequently, its receipt was not reported to the US Treasury, which caused the Year 6 incentive not to be paid by the government ... we apologize for any dissatisfaction this matter has caused. '' How is it possible to misidentify this FORM -? I allege that the servicer was grossly negligent in its processing, and believe that this company willfully committed fraud for financial gain by preventing me for eight months to recast my loan, thus lowering the loan principal which would have resulted in less interest paid to the lender. Furthermore, I was further harmed by having to wait for the principal reduction because during that period of time, I could have taken advantage of lower interest rates by refinancing this loan.