Bank of America Credit Card Complaint

Bank of America Credit card department,

Billing statement North Carolina

I was a Bank of America / FIA Cardholder customer and signed up for paperless statements, sometime during 2015. At that time, Bank of America / FIA committed that they would keep statements on-line for up to 7 years, and that I could retrieve all statements by logging into their website. They have sold the credit card portfolio to another servicer ( - - - ), and none of my prior statements are available. This creates all sorts of record keeping problems for me as a cardholder, business owner, and taxpayer.