Capital One Credit Card Complaint

Other

Capital One Credit card department,

Texas

On - -, -, I obtained a copy of my - Credit Report which showed Capital One had ran - requests for credit history information. These inquiries started on - -, -. This was excessive so on - -, -, - - an employee of Capital One, was contacted. He stated credit inquiries are ran as new applications for credit is received. On - -, -, - an employee of Capital One was contacted, she stated that once approval has been given additional credit inquiries are not needed, However, your payment history will be reported to the credit bureaus. On - -, -, - an employee of Capital One was contacted. - stated additional credit inquiries will be made if additional applications for credit is received. I have not submitted any additional applications for credit in over three years. My account is current. If Capital One policy is to run credit inquiries when additional applications have been received, then constant inquiries into my credit history is not warranted.

Capital One customer in Texas
Aug 23, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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