Capital One Credit card department,
On - -, -, I obtained a copy of my - Credit Report which showed Capital One had ran - requests for credit history information. These inquiries started on - -, -. This was excessive so on - -, -, - - an employee of Capital One, was contacted. He stated credit inquiries are ran as new applications for credit is received. On - -, -, - an employee of Capital One was contacted, she stated that once approval has been given additional credit inquiries are not needed, However, your payment history will be reported to the credit bureaus. On - -, -, - an employee of Capital One was contacted. - stated additional credit inquiries will be made if additional applications for credit is received. I have not submitted any additional applications for credit in over three years. My account is current. If Capital One policy is to run credit inquiries when additional applications have been received, then constant inquiries into my credit history is not warranted.
Capital One customer in Texas
Aug 23, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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