Amex Credit card department,
Advertising and marketing Florida
I was offered a promotional balance for a certain amount of time. After paying one day late and receiving a charge of more than $400.00 balance promotion stopped and I was not advised properly. This unfair marketing practices made me incur again in another unexpected $200.00 charge.
Amex customer in Florida
Aug 18, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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