Amex Credit Card Complaint

Advertising and marketing

Amex Credit card department,

Advertising and marketing Florida

I was offered a promotional balance for a certain amount of time. After paying one day late and receiving a charge of more than $400.00 balance promotion stopped and I was not advised properly. This unfair marketing practices made me incur again in another unexpected $200.00 charge.

Amex customer in Florida
Aug 18, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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