Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Louisiana

Over the last 10 yrs I have faithfully paid appr - in interest on a heloc. In - I received a letter that the full amount was due in -. In - I called to ask about this and was told that the loan would be reassessed. I was not informed that the whole loan would be called. I did find in the original loan agreement that it would be called. I wish that in - they would have disclosed that and not promised reassessment. I was informed in - that I could not apply for hardship until - when the loan came due. In - I applied for hardship. I had - interest only payment due in -. I asked about paying it and was told it would just be sent back because it was not the - that was owed. They told me not to pay it, that it would not be applied and that it would be returned. I keep getting a bill for it. I again asked the employee assigned to my case, -, why I keep getting a bill of -. She also told me not to pay it. I have been recently following my


for 30, 60, 90 and soon 120 days? On this - bill it asks for the - and has a late fee of -. When looking at the details it does not show my - payment as going towards the -. In the loan modification trial paperwork it states that if any late payments the - would go towards those late payments. This first payment does not appear to have gone towards it. I feel that I was told not to pay the - in order for them to put me in a position where I had no other choice but to accept their load modification. With reporting to the credit bureau that I am late they are closing all doors to refinance and get away from them. It feels like entrapment. I discovered today when researching my legal rights that when I was informed a few years back that my heloc was cut off because my house was no longer valued at the original value was illegally done. They cut off my line of credit, still reported to the bureau it was active at - even though I only owed - and they did not prove my house had decreased in value. My house was appraised at $180.00 when I took out the heloc and again appraised at $180.00 when appraised for this trial period. They cut me off with no justification or evidence. I am being dealt with unethically and unfairly. I want the late payments removed from all three credit reports. They are receiving their payments and have been receiving them faithfully for over 10 yrs. To advise me that a payment would be sent back twice and then report me as delinquent to the bureaus is against my fair credit reporting act. I demand this rectified immediately