Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

I have been on the Making Home Affordable Program for the last 6 years. I have never had a late payment. Ditech misreported that I had a late payment -/-/2015. I did not. I made my payment on -/-/15 for more than the minimum required payment. As a result of them reporting this false information, I was told by one of their supervisors that I no longer qualify for the incentives available to me through the Making Home Affordable Program. Because of their error, I understand that over $6000.00 in incentives have been revoked. I have called and spoken to supervisors, most recently - and today, -. I also spoke to a CSR named - who said that a supervisor, - would call me back and they never did. I discovered this issue -/-/- and it took over 30 days to get a letter to have the late payment removed from my credit reports. Now, I find out that the falsely reported late payment is costing me a lot of money.