Amex Credit Card Complaint

Amex Credit card department,

Billing statement Texas

1. I have an American Express Credit card through - and made major purchases and American Express was to pay me a percentage that was to be given back to me. They failed to give me my percentage in - -. - quit accepting the American Express card the their stores after - -, -. When I called American Express they told me they would send me my reward earned but they never sent it. 2. In - - American Express changed my True Earnings credit card to a Blue Cash Everyday Card without notifying me. I understand American Express and - were in talks then about the credit card that would be accepted at the - stores. I was then told by American Express that I would be getting the new - - card. I called American express and was told that I would not be getting the new - - card because they changed my account to a Blue Cash Everyday card and only the True Earnings card would be given the new


3. I have had had several credits on my American Express card and have been unable to get American Express to send me a refund. They sent me a refund of $50.00 and then sent me the same amount of $50.00 a few days later and has refused to send me all of my credits on my account since I have not used this account in some time. I have requested a manager to call me on several occasions but none has ever called me. I was also told that none is available. Credits $ - -/-/- - - -/-/- - - -/-/- - - -/-/- - - -/-/- - - -/-/- - - - -/-/- - - - -/-/- -