Checking account Using a debit or ATM card
Regions Financial Corporation Bank account or service department,
Checking account Using a debit or ATM card Tennessee
I currently work for an -. Months ago my card was hacked and it took almost two months for regions to rectify the situation. They sent me letters that miscalculated the costs which led me to believe they had not returned all the funds. In fact they had but their " specialist '' did not do his math calculation correctly. Thats right, an employee of a bank did n't add correctly. It gets worse. Now, as they send me a new card they stated in their letter that the pin of the card would stay the same. That did not happen. I tried to access my account with the new ATM card and it was denied. I call them up from - and when
the card. I had to leave - for it work. I was shocked because friends who work at the US Embassy and other friends had not heard of this. Why have they not heard of it? Because it was n't true!! The man straight lied or got misinformed by someone else saying the USG blacklisted -. I called them back after checking the news to make sure I this man was inaccurate in saying that. I request a supervisor this time, someone who works at Regions directly, perhaps the previous man did not. I explain to her the situation and inform her of past information given to me. She apologizes and informs me I have to wait 5-7 business days for a letter that has my new pin # in it. So my complaint is based on important facts. Regions employees did not add the math correctly in the - 2017 falsified transactions. Additionally, when it came time for me to access the card and my pin was rejected the person I contacted told me - was " blacklisted '' by the United States government. That is a total and complete lie given to me about not accessing my money in Regions bank and it was the spread of misinformation which is not only complaint worthy, it is also worthy of legal proceedings against Regional Financial Corporation.
Regions Financial Corporation customer in Tennessee
Aug 15, 2016
* Source: CFPB Complaint Database
Regions Financial Corporation response to complaint:
Closed with explanation
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