Community Choice Financial, Inc. Payday Loan Complaint

Payday loan Charged bank acct wrong day or amt charged bank acct wrong day or amt

Community Choice Financial, Inc. Payday loan department,

Payday loan Charged bank acct wrong day or amt Charged bank acct wrong day or amt Mississippi

I received a payday loan from cash central. When the company tried to debit my checking account, I did n't have the funds deposited and it went back as NSF. I got an email from cash central asking me to schedule a day for the original amount ( $230.00 ) plus a fee for the NSF bringing the total to $270.00. I arranged payment -/-/2016 for a payment on -/-/2016. Cash central instead pulled $270.00 from my checking account on -/-/2016. The payment cleared because I had the funds to cover it. The company then again withdrew $270.00 on -/-/16. When I sent screenshots of my bank account showing - payment as cleared and - as pending and a phone number to my bank ( - bank who said that cash central could call to stop the pending transaction ), cash central refused and said I would have to send them proof once the second payment had cleared for $270.00. A customer service representative also told me on the phone that the company had no way of telling if the loan had been paid or not and I would need to prove both payments. All my correspondence happened with cash central on -/-/16. I am going to - today to get a print out with their requirements to prove cash central took this payment twice but I do n't feel like I should have to prove that this company has stolen $270.00 of my money. Their accounting is flawed or they simply want to steal people 's money b

Community Choice Financial, Inc. customer in Mississippi
Aug 13, 2016

* Source: CFPB Complaint Database

Community Choice Financial, Inc. response to complaint:
Closed with explanation

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