U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Texas

US Bank refuses to award the annual renewal rewards bonus tied to their - - credit card product even though I have paid the annual fee. The fee was paid late because unlike -, - -, -, - - -, or -, they do not include the amount due or mininum payment due in the e-mailed statement. This problem happened 2 years is a row and now they are saying that because the fee was n't paid when it was due, I will not be receiving the annual rewards.

U.S. Bancorp customer in Texas
Aug 11, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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