ERC Debt Collection Complaint

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Ohio

I received a missed call from phone number ( - ) -. I called back -/-/- at approximately - EST. I spoke with a female by the name of - who first to identify she was speaking to the correct person, verified my address but it was an address that I lived at about 7 years ago in a different state than I currently live I became very curious at that point so when she asked if that was still my current address I was a little dishonest and said yes because I wanted to see where she was going with the call seeing she mentioned an address so old. She then informed me that the company she was with was ERC and they were attempting to collect a debt on behalf of - - -. I immediately remembered that the only time I was involved with - - - was when I attempted to get their internet service which was -/-/- I tried to get cable service through - which did not offer Internet service so the rep with - informed they set up for internet through - - -. A week later a rep showed up to install


mailed - their equipment back. Nothing was ever installed including the satellite and internet equipment For - - -. I also called - to be sure they understood what was going on and I was informed there was nothing more I had to do. As far as ERC the rep - gave me the amount of the alleged debt that I owe and when I asked why - - - is claiming I owe this amount her exact words were " I do n't know why '' I asked her why she was calling to collect a debt if she could n't tell me what the $200.00 charge was for she then attempted to confirm the last - of my social which made no since to do at that point in the call after I explained to her what happened with - and explain that there were no services rendered by - nor - - -. At this point I 'm confused as to how a debt collector can call to collect a debt but ca n't explain what you are being charged for which is my biggest complaint. Also I have never received any calls or notices from - - - nor have I received any notices from ERC. I informed - that I am disputing the validity of the debt. She stated that ERC will be sending the account back to - - - but that still does n't satisfy me and I do n't believe they are actually going to return the account to - - -. I was continuing to speak with - to reassure they will stop all attempts to collect and return this alleged debt to - - - and she hung up on me. I was yelling or being rude to her. I also find it very unprofessional that they have their reps calling to collect a debt but ca n't explain what the debt is for. I really hope since the CFPB is cracking down on debt collectors, that this is one that actually catches their eye as something that should be investigated with ERC collections. I have also taken a look at their - complaints they have had over - and - revolve around billing and collection issues, and if you read them you 'll see several complaints similar to mine. They making attempts to collect on debt and they ca n't even explain what the debt is for. Wow!!