Amex Credit card department,
Insufficient Response to American Express : # - American Express and - : # - American Express is in possession of our power of attorney. We faxed it in per their consumer representative. Another customer representative said to mail hard copies to - ( representing itself as American Express ). Now we have a letter claiming American Express and - are partners and we have to now notarize the letter. We have received no notice of assignment to a third party debt collector like - and there is no company called American Express/-. Please have American Express forward their contract where it permits them to interact with other companies on our account. Thank you, -
Amex customer in Florida
Aug 11, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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