Bank of America Credit card department,
Credit card protection / Debt protection Nevada
Bank of america credit card account, back in -, I had agreed with bank of america to be on a payment arrangement plan for 6 months, representative said $210.00 per month for 6 months and that will put me in a good standing, all negative report will be updated and corrected, so I made payments in good faith for 5 months, and noticed that my credit report were still showing negative report - days, then the 6th month they called stating representative made a error should have been - per month, they apologize for that error, and now I 'm in the rear of -, however if i make - payment today that would stop them from charging off ... this is not my error, as i agreed on their payment arrangements and did make timely payments as agreed ... -/-/2016, they contacted my mother, who is not on my account, nor joint owner and disclosed all my information to her and tried to collect the debt, this is privacy act and my account should not been disclosed to any unauthorized person, under privacy laws, Bank of America violated my privacy. I want them to delete this account and file civil actions against them for discussing my personal privacy
Bank of America customer in Nevada
Aug 09, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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