JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Billing disputes New York

Hi I have applied for a loan and was denied. Upon further investigation we found a damaging piece of information on my credit report. It was a chase credit card charge off from almost 7 years ago. First I disputed the item with all - credit bureaus but didnt get anywhere because they claimed chase verified that it is my account.


after spending over an hour being transferred from - rep to another and no one was able to find any concrete info on this card, I was transferred to a department they called - '' and the rep - - - clearly stated that she does not see any concrete info. No signed contract or application. No payment history. No canceled checks. the only thing she told me was sorry but its too old of an account to have all those records!!! Another important note, on that account she did find an associated address in - NJ, where I never in my entire life lived, further pointing towards fraud. I asked her nicely to remove it immediately from my credit report since it is reporting illegally but she told me she cant do it over the phone. So now I am stuck with a bad credit score because chase is reporting a case they cant even verify that it belongs to me! Thanks and looking forward to resolve this asap.