TD Bank US Holding Company Credit Card Complaint

Billing disputes

TD Bank US Holding Company Credit card department,

Billing disputes Michigan

I purchased an Ultra HD TV 4K - '' Flat Screen from Target in -, 2016 by applying for a credit card and had this item charged on this card with this company. The first statement would start in -, 2016 and the monthly payments will occur on the - of each month. The Initial balance was $600.00. The minimum payment amount is $25.00 of which I paid $ -/month before the due date for each month that I paid. I would say that my payment was made around the - of each month for each payment. I was never late and never made the payment on the due date, which is -/-/-. The payment was always made before the statement due date. I noticed on the second statement, which was -/-/16, that I was charged an interest rate of $10.00 and after -/-/2016, I was charged an interest rate in addition to paying a $ -/payment which is - % of what the minimum payment which was required.


charged This last payment will pay the balance in full. Calculating what the final balance is, which Target says that I owe $140.00, I still calculate an additional charge of $10.00, which is in addition to the $3.00 interest charged listed above. I should only owe $100.00 not $140.00. I believe that Target is double charging me interest on this item. It is my understanding that the interest rate, which is 23.15 % is to be included in the minimum payment of $25.00. However, I am paying $ -/month and I should not be charged any additional interest fees. In addition I am paying before the statement due date and especially when I am paying over the minimum amount due/month. When I asked the customer service rep and talked to a manager and asked where is this additional interest fee is coming from especially when I am paying - % over the minimum amount they provided information that did not make any sense. Therefore, I am requesting that the total of $42.00 or any additional interest rate at the time of this final payment be removed from my account and I should only owe $100.00 balance on this bill due -/-/2016. And I am asking to investigate Target regarding this double-dipping of interest fees being charged to myself and possible other potential customers. I am not sure that other customers are experiencing this but it needs to be investigated.

TD Bank US Holding Company customer in Michigan
Aug 06, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with non-monetary relief

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