Capital One Credit Card Complaint

Capital One Credit card department,

Delinquent account Texas

In - - I contacted Capital One and it vised them I was unable to pay do to the fact that the Veterans Administration was unable to pay me for -/-/- because they Could not get my money Direct Deposit into the Bank in the - -! I contact them several times and told them I would pay no problem and was told by a supervisor no problem they would work with me! Later that month it showed up has past due late payment on my credit report, I called back to Capital one was told they would correct it on - - - and report it to the Credit bureaus. Later I called back she told me to wait for the next reporting date for it too show up on the credit reports as corrected. I called back today on - - - and asked to talked to the executive team and was told I was unable to talk to them they transferred me to other Supervisor and she told me That it was not corrected in the System and it would be corrected? but was Disconnected I called back they connected me To the Military Dispute team I talked to - and he stated it was in the System that it would not be corrected! I am a - Veteran living in the - - Your more then Welcome to Call - -, - - that is the only one that does - Direct Deposits with the Veterans Affairs She can Verify that she tried 4 times -/-/- to Send the Deposit to my bank and failed. I just ask that Capital one to see the facts and reverse there decision on correcting this to all - credit bureaus.