GM Financial Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

GM Financial Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

I want to pay my truck payment on line to GM financial. Their website never works. You spend so much time tying to make a payment and their website keeps sending bogus security questions that I never set up. You call customer service and they ca n't help you either. So, for $10.00 they will assist you over the phone to make a payment. This is a rip off!

GM Financial customer in Texas
Aug 02, 2016

* Source: CFPB Complaint Database

GM Financial response to complaint:
Closed with non-monetary relief

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