Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money Georgia

The bank just approves things that are fraudulent deposits checks that i did n't sign for, and approves charges I did n't make, but then I make a charge online and it gets decline and comes back saying fraud. Its been months trying to add my partner to the acct and we did everything they asked us to to send, now they say they never received the documents. The security is so restricted because every little transaction with apple pay puts a security hold on the acct. it also lets merchants to make a payment twice, and reverses payments if it did n't have but $5.00 short its ridiculous. plus call the fraud dept and they always ask so many questions and there rude.