Citibank Credit Card Complaint

APR or interest rate

Citibank Credit card department,

APR or interest rate Connecticut

I initially made purchases with an understanding that if balances are paid prior to special promotion ends, i would not get interest charges. I have made a total of $8100.00 in two years with promotional terms along the way. I have paid a total of $7400.00 which would leave a balance of $650.00 They have charged me a total of $4000.00 of interest! that is absolutely unacceptable. I have spoken to an attorney who has gone over every statement and has made sure that the balances that were carried over were all paid prior to promotional terms so they should n't have gotten any interest. I was advised to go through CFPB and get this resolved with merchant prior to filing a lawsuit.

Citibank customer in Connecticut
Jul 28, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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