JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Illinois

I applied for a Chase credit card and was denied based on past bankruptcy information stored on their database. I filed bankruptcy in -. I was advised by the Chase representative that my social security number was " flagged '' as bankruptcy on Chase accou ts. Chase Bank acquired accounts from Washington Mutual ( WAMU ) during a -/-/-acquisition. I had a credit card serviced by WAMU, which I included in my - Chapter - bankruptcy. Subsequently, I was granted an approved discharge of debtor letter by the courts. My WAMU account was picked up by Chase upon acquisition, but after my BK discharge ( - ). Chase converted my WAMU card into a Chase Slate credit card without my approval or consent so upon filing BK in - on my WAMU card, Chase placed - accounts onto their database ( # - & # - ) with account dates from - & -. These accounts should have never been picked up by Chase based on the fact that they are legally beyond the bankruptcy statute for consideration and the account was discharged prior to acquisiton by Chase, JPMorgan. I spoke with a representative to remove - archived accounts without resolve. My attorney is deceased, but the Federal Records Center can verify bankruptcy discharge and list of creditors, which included my WAMU account

JPMorgan Chase & Co. customer in Illinois
Jul 26, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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