JPMorgan Chase & Co. Credit card department,
I had bought a laptop from - using my chase credit card mileage explorer. The laptop was defective and i contacted dell to return it. It was returned ot them via return courier. I did not receive any refund from -. Therefore I contacted Chase to file a dispute with - to get my money back but they did not dispute with the merchant
JPMorgan Chase & Co. customer in Illinois
Jul 26, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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