Bank of America Credit Card Complaint

Billing statement

Bank of America Credit card department,

Billing statement Florida

On - -, 2016, I made an online payment of $1900.00 to pay my Fidelity - - monthly payment in full, due - -, 2016. The payment posted to my account on -, 2016. On - -, 2016, FIA Card Services withdrew a second monthly payment of $1900.00 from my checking account for the monthly payment. Of course, this caused my checking account to be overdrawn and incurring a $35.00 overdraft fee on my account. The erroneous - payment of my monthly balance posted on -, 2016. They now tell me it will be 7 to 10 business days before they can replace the - payment back into my checking account, which may make me unable to pay some monthly payments while they are " researching '' the problem

Bank of America customer in Florida
Jul 23, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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