TD Bank US Holding Company Credit card department,
I applied for a Nordstrom Credit Card on -/-/2016 the rates offered were as low as 11.15 % and as high as 23.15 % based on creditworthiness, before applying, I unfroze all - Credit reports, so they could review my credit history, I completed the online application which asked me minimal questions, income, length of time at my resident and annual income. With my credit score and history of accounts and length of accounts I would more then qualify for the lowest rate offered. Once I completed the online process I was immeditaily approved at a - rate which is 19.15 %. After making a numoros of phone calls with my dissatifaction do to there responses to my concern of the interest rate based on my credit, length of time at residence, length of time on job, income and no debit ratio the representative stated that they would offer me - rate which is 15.15 %, still not satisfied with the response and them not able to tell me why I did n't get the - rate which is 11.15 % is why I 'm filling this complaint. I feel that if I had a question regarding my creditworthiness I
Nordstrom 's Credit Card Interest rates and Interest charges section states " Your APR will be assigned when you open your account, based on your creditworthiness. After that, your APR will vary with the market based on the prime rate '' My average credit score between the - bureaus - and - is -, which are the - bureaus Nordstrom credit uses. I tried to find out what was the reason behind my - he was n't able to really explain other then he said my score was a - and it qualified for the -, the represenative said he would be able to give me - rate and do to me still not being satisfied with his response he then said he would not switch to the - do to me still not being satisfied with there response. I believe I have been taken advantage of and now if i close the credit card it will reflect on my credit negative. I tried to handle with the credit card company, but have been told that it has been sent to corp. office for review.
TD Bank US Holding Company customer in Nevada
Jul 23, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with explanation
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