JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Credit card protection / Debt protection Illinois

Chase Bank charged interest on my - -, - statement. My starting balance for this period was $3000.00, my payments made during this duration totaled $3100.00 for a payment that was in excess of the starting balance. I was charged interest of $30.00 on - - for the statement period in which I paid over and above my balance. I contacted Chase on this matter and was told that they practice " Two Cycle Billing '' by - different agents ( - & - ). I explained to them that there was already an interest charge on the prior statement for the ~ $100.00 shortage in payment on my end but that I had paid in full for this statement period. - agents proceeded to describe their double cycle billing and informed me that this was Chase ' policy to charge interest for two billing cycles when there is a month in which the entire balance is unpaid. They


Per my reading of the CARD Act of -, this is prohibited ( FTC link to CARD Act below ). I spoke with a manager ( - ) at Chase and informed him of the provisions in the CARD Act prohibiting Double Cycle Billing, he silently agreed and promptly removed the interest charge from my account. Link to CARD Act : -