Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Credit determination California

I was denied a Barclaycard - with - Rewards. My credit score is -. I have no criminal record. I was unable to solve the problem by talking to their agents. I filed a complaint. - - from Barclaycard responded and after much conversation told me that the denial was due to an old phone number on my application and that I would be approved for the card immediately when I applied. I thought the issue was settled. Since that conversation, I have received - letters from Barclaycard saying they need further confirmation of my address. They want me to send an original utility bill. I was asked to do this and I did it when I first applied for the card. I additionally sent them a copy of the front page of my tax return. Then they wanted copies of the front and back of my social security card nad my driver 's license. I have received many credit cards and never been asked for any information such as this. Something is very weird and I want


I have left messages for - - twice and received no return call. I had a - - Barclay card at the time I originally applied for this card. So, they already had my information and experience with me as a credit card holder. I want to know what is going on. - - told me the reason for all this hassle was that I had put an old phone number on my application. I do not believe this is true. I would say my age or - is the most likely reason for the refusal and that they hope to hassle me until I give up. My partner who is a year younger and has a lower credit score was immediately approved for his card.