Synchrony Financial Debt Collection Complaint

Credit card Disclosure verification of debt right to dispute notice not received

Synchrony Financial Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Louisiana

- - - - - - -, LA - SSN : - - -, 2016 Ref # : - To Whom It May Concern : - I would like to dispute the following item on my credit reports : -, - and - - - - - Partial account number : -. Opened -, my credit report shows a late payment in the amount of $92.00. As of now CHARGE OFF -/-/2016 However, I have enclosed copies of my cashier check purchased on -/-/2016 and forward via USPS overnight as payment on - - 2016. Payment was made in full amount of $93.00 when the balance was $91.00 at that time.


forward ( PD ) to Lowes of $600.00 as payment as Lowes requested. There was not notice by either party at that time the account was sold or transferred. - placed additional charges on the Lowes Balance placing demands after payment was made and forward to LOWES. I contacted - and made inquiries / concerns there was no notices or request for payment stating the matter had been sold or transferred to them was forward to me at - - - -, LA -. I was told that they do n't send them out. Then I was transferred to a - manager who attempted to clean that statement up. After that conversation and it being placed on my credit reports notices was forward via the mail to my address. I dispute the most recent change to Charge Off being report by -. It 's a paid matter in Full as of - -, 2016 payment was made overnight and received checking the tracking number given by the Post Office. Also the Credit Union states the Cashier Check shows payment / cashing by - 1. Lowes : Charge Off : # - ( Reporting ) Not PAID 2. - : Charge Off / Dispute payment was made prior to reporting being made to the - Bureaus : -, - and - under # - Please correct and I am requesting updating this as soon as possible as it 's incorrect reporting via the Bureaus. Thank you, - - -

Synchrony Financial customer in Louisiana
Jul 20, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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