JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

I am not certain that you are the correct contact or if you could assist me in finding the correct department. I have a $5700.00 check that I just found un cashed in a file. The check was issued by - Chase Bank which is now Chase. I have sent the bank copies of the check and have spoken to several departments and they ultimately told me to check unclaimed property in Georgia and if the funds were not there they could not help me. I was told that they do not have to re issue stale checks or honor them, and also the records from 10 years ago were no longer available. These funds were not in unclaimed property, but as I understand it - Chase or Chase would have been responsible to deliver the funds to the Georgia Treasury after three years. And their non compliance with this rule could result in fines for Chase. I simply do not know where


The house which was re financed is in -, GA, my husband and I are still married and live in this house. I even went through my bank statements to look for having possibly deposited the funds in some other manner. I actually did not have all statements, but of the ones during this time frame which I do have do not indicate that this was the case. Honestly, it would seem that the burden of proof is on Chase, as I clearly am in possession of an un cashed check. Ten years ago was the big bank merger and acquisition time, and too big to fail was on everyone 's lips, but I feel strongly that although the error was my own I would still be due the funds. They certainly have the records somewhere. Please let me know if you are the correct contact, or to whom I might speak about nicely getting Chase to comply. Also, thank you in advance for your assistance. Sincerely, - - - --