Other bank product/service Account opening, closing, or management
Ditech Financial LLC Bank account or service department,
Other bank product/service Account opening, closing, or management Texas
Ditech, formerly Greentree, a financial institution holds a - lies on my residential dwelling. The - mortgage was originally done through - I think. But now, Ditech has the loan and for the past year, has refused to give me a copy of the contract and payment structure. This has prevented me from refinancing the home and getting a better interest rate. Currently we have a 6.5 % mortgage with Chasey on a 30 year fixed and a - mortgage at 8.25 %. I believe we are victims of racial bias based on prior lending practiceso of the - - -, who was part of the original loan. I have decided to withhold payment from Ditech until such time that they render to me the document ( s ) I have previously requested and they agreed to send.
Ditech Financial LLC customer in Texas
Jul 19, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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