Amex Credit card department,
Advertising and marketing Texas
I applied for the - Card from American Express where in they promised : Get - - - Bonus Points after you spend $3000.00 in purchases on the Card within your first 3 months of Card Membership. I did spend the amount as shown in the attachments and still i havent't got my bonus. I think i deserve the bonus and there 's no reason I should be denied after approval of the card. If AME- is saying that i was not entitled for the bonus, then my question is why did they approved the card at the first place and kept in dark for 2 months where i spent more than $3000.00 on their card. I would not have done that if I was aware of this outcome. I would really appreciate if you can take this matter to AME- and get me my deserved - points. Thanks and regards, - -
Amex customer in Texas
Jul 19, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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