Amex Credit Card Complaint

Advertising and marketing

Amex Credit card department,

Advertising and marketing Texas

I applied for the - Card from American Express where in they promised : Get - - - Bonus Points after you spend $3000.00 in purchases on the Card within your first 3 months of Card Membership. I did spend the amount as shown in the attachments and still i havent't got my bonus. I think i deserve the bonus and there 's no reason I should be denied after approval of the card. If AME- is saying that i was not entitled for the bonus, then my question is why did they approved the card at the first place and kept in dark for 2 months where i spent more than $3000.00 on their card. I would not have done that if I was aware of this outcome. I would really appreciate if you can take this matter to AME- and get me my deserved - points. Thanks and regards, - -

Amex customer in Texas
Jul 19, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more