PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised California

I paid a service provider $2200.00 through Paypal. The " seller '' aka contractor, declined the money on - - ( same day it was sent ) because it was a 21 day hold to receive funds. So once the Seller declined, and funds never touched their bank, it was expected they would be returned to me. However this was not the case. It took until - - to receive funds after 3 phone calls and long conversations. Paypal refused to release my funds saying they were doing this to protect me. There was nothing requiring protection, however. I simply had money debited and Paypal simply held onto it. After getting a supervisor on the phone they released back to me.

PayPal Holdings, Inc. customer in California
Jul 18, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

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