Charles Schwab Bank Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

Charles Schwab Bank Money transfers department,

Domestic (US) money transfer Other transaction issues Arizona

- chose to charge my checking account indiscriminately. I selected the pay with - option at - and when sent through to - I was given the choice by - to pay with my regular checking account linked - account or my - credit account, I chose - -. I purchased - TV episodes and - movie and when the merchant presented payment requests to -, - charged my regular - linked checking account for - of the transactions and my - credit account - of the - transactions. It turns out the merchant does not accept - credit but if the merchant ( - ) does n't accept - credit then - website should indicate that - credit is not an option when the customer is sent through to - site. The unauthorized requests on my checking account by - has cost me - $25.00 returned item fees because as i knew when i chose - credit as my funding option, my checking account had a - balance.

Charles Schwab Bank customer in Arizona
Jul 17, 2016

* Source: CFPB Complaint Database

Charles Schwab Bank response to complaint:
Closed with monetary relief

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