USAA Savings Complaint

USAA Savings Money transfers department,

Domestic (US) money transfer Fraud or scam Florida

On - - 2016, I had $86000.00 stolen from me via wire instructions emailed to me by Attorney - - from her business email -- and her business - in - -, Florida. These funds were the balance to close on my purchase of a condominium and I had hired - - and - - to handle the closing. From - - 2016 through - - 2016 - and I and others in her office exchanged more that 30 emails regarding the closing via the email address she shares with her employees, --. As arranged with -, I arrived at her office on - - 2016 to complete the closing. - met me at the door and asked if I had wired the funds. When I informed her I had, - told me right away she 'd been hacked by some foreign criminal in -, -, or - and that this happens all the time. I was in shock.

the receiving bank, - - -, but as of today there is no reply to this. On - - 2016, when I asked - about reporting this to her insurance, - stated to me that her insurance will not cover wire fraud so she will not report it. I know that if she had reported it, there is at least some likelihood the insurance would have helped to resolve the issue, but - stated she would not report it. Also on -/-/-, -, advised me she was willing to resolve the issue and offered me - % of the lost funds and to take a - % ownership in the property. Alternatively she offered me a loan for - % of the balance so that I could close. She also offered me the funds to close but stated that any valuation in the property value when I sell would go to her. She refused to put any of these offers in writing. When I told her that I felt incapable of negotiating with her, a real estate attorney, she told me if I get an attorney to negotiate for me, then she will get an attorney and implied that she will not cooperate in resolving the issue. On - -, My attorney demanded a copy of her malpractice insurance which her attorney delivered today ( - - ). I understand that the malpractice insurance has an effective date of - - 2016 indicating - may have been uninsured while she was assisting me on - - 2016. This is grossly negligent and puts her clients at risk. I was acting in good faith dealing with a title agency owned my a Florida Real Estate Attorney who should have protections so customers do n't sloe their life savings like I have. It does n't seem fair that this title agency can just walk away from this failure of hers and that I suffer the loss. I need your help. Thank you. - -, - - - - - - -, - -, FL - - : - Email : --