Freedom Mortgage Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Freedom Mortgage Mortgage department,

FHA mortgage Application, originator, mortgage broker California

my loan was transferred from - to freedom. I called to make a payment to - and was given the number to freedom. I made numerous calls and got a message that my loan was not in the system to call back. I made a call once a week with the same results. I got a notice that I was 1-2 months late and received a call from a collector. I made payments and now I have 3 showing late on my credit score.

Freedom Mortgage customer in California
Jul 13, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

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