JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Identity theft / Fraud / Embezzlement Georgia

Dear Sir/Madam, JPMorgan Chase credit card is holding me responsible for the for the fraudulent charges. I really do not understand that why bank 's fraud department is holding me responsible for these charges and how come do they expect me to pay $39000.00 which I never used and I should not be responsible for these charges. There is a clear evidence that these charges are fraudulent 1. Signature does not match on the sales draft from merchant. 2. Why bank did approve large transaction for - USD without any authorization from customer when transaction occurred outside USA?


4. Do you think merchant should do their due diligence? they should check address on the driving license ( see attached ) when they are selling product. 5. This is not my normal spending habit since I opened the card since 2011 6. Why chase credit card did not send any text alerts/email for such a large transaction? 7. Why bank is not holding merchant responsible for these fraudulent charges? Merchant should check when he is selling $220000.00 goods to the consumer. 8. Fraud department had enough evidence which does confirm that I did not make these transactions. However, Chase bank is still holding me responsible for these fraudulent charges? Why?