JPMorgan Chase & Co. Credit card department,
I have a credit card with Chase with a limit of $65000.00. I have not been late on a payment and have had a credit score consistently over -. I pay my credit card in full every month. I recently came over my limit to $85000.00. I went to lease a car and found that my credit score dropped significantly. The car dealer reviewed my credit report and showed me how it was compromised as a result of exceeding my $65000.00 credit limit. When I called Chase they stated that because I was a preferred customer they extended the extra credit to me. Unfortunately in the process of doing so, because I did n't pay the credit card down immediately, they reported this to the credit report agencies. The credit card company should have either 1 ) never approved that additional purchase over my credit limit or 2 ) notified me of this happening and the potential effect it could have on my credit score prior to reporting this to the credit report agencies.
JPMorgan Chase & Co. customer in Oregon
Jul 10, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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