Wells Fargo & Company Credit card department,
WF admitted their error of not attaching the six-month 5 % Grocery/Gas/Drugstore bonus in the attached response to our original CFPB complaint dated - -. Subsequently, they did nothing to add the 5 % back to our account. So they are simply lying to their customers!! They did not provide a direct number to - - - for us to follow through, either. We demand that the six-month 5 % promotional bonus be added to our account immediately!!
Wells Fargo & Company customer in Massachusetts
Jul 08, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with non-monetary relief
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