Big Picture Loans, LLC Payday Loan Complaint

Payday loan Payment to acct not credited payment to acct not credited

Big Picture Loans, LLC Payday loan department,

Payday loan Payment to acct not credited Payment to acct not credited New Jersey

I took a loan with Big Picture loans. They were supposed to deduct the first payment on - -. I checked and it was not done. I called to ask why and they said they did attempt to deduct it but my bank denied it saying I stopped payment on it. I checked with the bank and no such thing happened. They then said they would deduct starting - -. No deduction and today I get a message again saying that my bank denied it and that I had stopped payment on it. This is totally incorrect. I feel these people are taking me and eventually will tell me I am past due when they are obviously not deducting the monies. I am not going to contact them again this time as they are lying. My bank said no attempt was made by them to deduct monies and there is no record that I stopped payment. They already want to charge me $30.00 for being late when I am not late it is their fault. These people need to be stopped.

Big Picture Loans, LLC customer in New Jersey
Jul 07, 2016

* Source: CFPB Complaint Database

Big Picture Loans, LLC response to complaint:
Closed with explanation

Consumer disputes how Big Picture Loans, LLC handled their complaint

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