TD Bank US Holding Company Credit Card Complaint

Late fee

TD Bank US Holding Company Credit card department,

Late fee Texas

I called Target RED card today ( - - ) to pay my credit card balance in full ( $60.00 ) and was informed my balance is now $86.00 due to me being hit with a $25.00 late fee. My bill was actually due - -, not the -. I explained that I was out of town and it just slipped my mind but with today being the next business day after the - holiday and next business day after my bill was due, I assumed that I would have a grace period of some kind. They insist there is nothing they can do to waive it and that even if I spoke with a manager or supervisor they could n't waive it either. I find this rather egregious and ridiculous that if I am a mere - days late, ( a holiday weekend no less ) that they will not work with me, especially when i am willing to pay my balance in full.

TD Bank US Holding Company customer in Texas
Jul 05, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

Consumer disputes how TD Bank US Holding Company handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more