TD Bank US Holding Company Credit card department,
I called Target RED card today ( - - ) to pay my credit card balance in full ( $60.00 ) and was informed my balance is now $86.00 due to me being hit with a $25.00 late fee. My bill was actually due - -, not the -. I explained that I was out of town and it just slipped my mind but with today being the next business day after the - holiday and next business day after my bill was due, I assumed that I would have a grace period of some kind. They insist there is nothing they can do to waive it and that even if I spoke with a manager or supervisor they could n't waive it either. I find this rather egregious and ridiculous that if I am a mere - days late, ( a holiday weekend no less ) that they will not work with me, especially when i am willing to pay my balance in full.
TD Bank US Holding Company customer in Texas
Jul 05, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with explanation
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