Bank of America Credit card department,
I recieved a BankAmericard cash rewards card -. The rules then were 3x cashback on Gas, grocery, and drugstore purchases for the first 6 months. Plus, you earn 1 % cashback on all other purchases. After that was only 1 % for every purchase. This took over 5 years to reach the $300.00 mark for cash rewards and would have been 25 % more, if it was transferred into the checking account I have had since the 90 's. But they decided to change all the rules and - people out of $45.00 of the money originally promised for over 5 years. They decided to change it to 10 % now in - 2015. I just finally got to $300.00 last month 's statement, I was told. I am angry that, it took over 5 years to try and use my card as much as I could to try and get to the $300.00, so I could benefit from the 25 %, the reason, I wanted to have the card in the first place. Now only to find out when I tried to transfer my $300.00 it took over 5 years to reach, that I was not going to get
$45.00 a head from everyone this has happened to, that has taken years to reach this goal. Now we are told, sorry plans changed. Well, I do n't know about anyone else, but this is not very good business. I feel like I just wasted over 5 years of my life, thinking I was soon going to get $75.00 extra for using this card. How convenient, the average use of this card, will take the average person that long to get to $300.00, so they make more money off of screwing us, by changing the rules, when they see how many people are going to reach their $300.00 goals. This makes me sick. I want my money from my original, reason for signing up for this card in the first place. If I would of known they were going to pull some - like this, I would of never signed up for the card in the first place. Seems a little crooked business strategy if you ask me, not honoring that long of a customer 's contract. I called - before writing this, -, customer service, would n't or was n't able to do anything for me. I told her, sounds like I need to take my money out of the bank and cancel this card, cuz what is the next horrible thing you are going to change? I am not willing to wait to find out.
Bank of America customer in Oregon
Jul 06, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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