Synchrony Financial Credit Card Complaint

Credit determination

Synchrony Financial Credit card department,

Credit determination West Virginia

I closed my accounts after having a card for 10 months, my credit limit was $500000.00. The reason I closed my accounts, because I had several accounts with Synchrony Bank and being with them almost a year and was NEVER late with any of my accounts, they wanted verification of my social security number and tax forms, they cut my cards off and when I went in a store to use a card it was declined and very embarrassing. Closed all the accounts and no open accounts with Synchrony Bank after a few months I decided to apply for a Walmart Card and I was told it was in the credit department review, I received a letter of denial and the reason for denial : The request was judgmentally reviewed and denied for the following reason ( s ) POOR PAYMENT HISTORY WITH CREDIT PROGRAM I have documents of payment history and I never paid minimum payment, I always paid more and they even increased my credit limit to $7000.00! The credit department is treating me unfairly and my credit is excellent.

Synchrony Financial customer in West Virginia
Jul 04, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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