AmeriCollect Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

AmeriCollect Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Michigan

After contacting and interrogating an individual with -, the collection agent abruptly discontinued the call by hanging up. This left the callee worried and confused about his status. He then felt he needed to involve a number of relatives to investigate and attempt to remedy the situation on his behalf. AmeriCollect, of -, WI was ultimately identified as the caller. We found that they had quickly determined that they had contacted the wrong individual. My complaint relates to their ultimate disposition of their call. When they decided they had the wrong person they should have made that clear before they abruptly ended the call.

AmeriCollect customer in Michigan
Jul 02, 2016

* Source: CFPB Complaint Database

AmeriCollect response to complaint:
Closed with explanation

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