U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Settlement process and costs Ohio

After issuing us an initial Closing Disclosure on -/-/2016, US Bank Home Mortgage increased our Cash to Close amount from $13000.00 to $14000.00 by issuing - additional closing disclosures which increased the costs and fees that we needed to pay on the loan at close. It is importantly to note that NONE of these subsequent closing disclosures honored the required three business day review period before our closing date of - -. Their blatant disregard for the new Dodd-Frank regulations was apparent when I complained to our loan officer on the afternoon of the - and then talked to his manager on the morning of the - after an additional $500.00 fee had been added the morning of the -. During my call with his manager on the -, I requested that they honor their original cash to close amount due to the three business day review period in the Dodd-Frank Act and they responded that if I did not provide the full cash to close amount from the second - -


disclosure decreased our total amount to close by $53.00 because they had E-CEEDED the legal limit they could charge us in the previous closing disclosure. Also, this loan was begun long outside of their required 45-day processing period, had originally had a closing date in - and the loan had left underwriting on the - of -. Thus, there is no defense or excuse possible for violating the three day review period requirement. Instead, it appears to have been done entirely based out of either gross negligence on the part of US Bank Home Mortgage or a calculated approach to take more money from their customers. Through the attached e-mails and closing disclosures, it is CLEAR that the regulations were NOT followed and left my wife and I in a situation where we had to either pay the increased amount or be in breach of contract and risk a lawsuit of close to - dollars. This caused us great distress and anxiety and thus we are filing this compliant to ensure not only justice for ourselves but more importantly for all of the other people who have also fallen victim to US Bank Home Mortgage 's gross negligence and belligerence.