Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account Louisiana

On - -, 2016 I paid my mortgage off in full to Ditech Financial, LLC. Attachedf is a letter from them acknowledging the payoff and the Account number is contained thereon. -/-/- I called to inquire about the status of my escrow refund of $1900.00. I was advised by - that a check had been cut and would be sent out shortly. On - 2016 I called again about the escrow and was advised that the check had been cut and released on -/-/16. I again called on -/-/2016 and spoke to a - . -, who identified herself as a supervisor. She said that check - had been issued on -/-/-. I advised her that I had not received it. She wanted to cancel the check and send a new one and I refused that option as this would have restarted the process and allowed Ditech another 30 days to send a check. - . - agreed to have an electronic transfer made to my bank account. She told me this would take 5 days. As of today, - - my account has not been credited. I am of the opinion that Ditech is a rogue mortgage and collection agency who keeps other people 's money an undue length of time and only refunds money when threatened. It is this kind of company and lack of federal oversight that led to the last financial meltdown and will lead to the future bank and real estate meltdown. They are an unprincipled company that should be severely fined or put out of business. I encourage your office to log into - and read the hundreds of negative feedback on this company.