Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement California

COSTCO - & OPM SECURITY FAILURE. As a federal employee affected in the Cybersecurity Incident - - - notice I was supposed to have a lock on credit. In - - I closed my COSTCO - - account. I asked at the - - store and was assured they would not issue another card. I am in receipt of a Citi COSTCO VISA card valid to -/-/-, credit limit $9300.00, ending in -. How was my credit report available to Citi VISA?


How did the OPM cyber watch dog program fail? Did the lock ( - - ) on the credit firms ( -, -, - ) all fail? How can Citi VISA just issue a credit of $9300.00 to me without my request or permission, or any security on that credit? Which firm, COSTCO, - -, Citi VISA, is responsible for issuing a line of credit to - - without her knowing, is n't that ID theft? Who is using the - - account that I closed? Who accessed that account and how did they access that account?

Amex customer in California
Jun 24, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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